The Best in Learning Integration & Innovation of Human Capital Award – 2020 dalam ajang Human Capital Award VI 2020 oleh Economic Review (29 Jul)

• Best Companies to Work for in Asia 2020 (Golden Trophy) oleh HR Asia Magazine (2 Okt)
• Asia’s Best Employer Brand Awards oleh CHRO Asia (10 Okt)
• “The Best Bank in Running Islamic Financial System 2020” dengan predikat “Sangat Bagus” untuk kategori Unit Usaha Syariah (UUS) Bank Konvensional pada ajang ‘The 9th Infobank Sharia Institution Award 2020’ yang diselenggarakan oleh Infobank (27 Okt)

• HR Excellence Awards 2020:
  • Excellence in Business Transformation : Silver
  • Excellence in Crisis Management & Recovery : Gold
  • Excellence in HR Innovation : Gold
  • Excellence in Talent Management : Bronze
  • Excellence in HR Team Collaboration: Gold
  • Excellence in HR Communication Strategy : Silver
  • Excellence in Employer of the Year: Silver
• “Best Digital Bank” di ajang 3rd Global Retail Banking Innovation Awards 2020 yang diselenggarakan Digital Banker (3 Des)
• The Most Appreciation Corporate Social Responsibility dalam ajang Tempo Country Contributor Award 2020 oleh Tempo Media Group (8 Des)
• The Big 3 Indonesia Operational Excellence – Award Kategori: Bank - Perusahaan Terbuka - BUKU III – Aset >Rp100 TSkor: (A) Platinum - Sangat Baik oleh Economic Review (18 Des)
• Peringkat Gold dalam Asia Sustainability Reporting Rating (ASRRAT) 2020 oleh National Center for Sustaibility Reporting (NCSR) (14 Des)