Pay Insurance Easier and More Conveniently via the M2U ID App

30 October 2025

Insurance has become an important part of modern financial planning. In the midst of life's uncertainties, having insurance means protecting yourself and your family from unexpected financial risks. Whether for health, vehicle, life, or asset protection, insurance acts as a safety net that provides peace of mind for the present and the future.

Insurance, an Important Form of Financial Protection

Insurance is a form of financial protection that transfers the risk of loss to an insurance company through regular premium payments. When risks such as accidents, illness, asset damage, or loss of income occur, the insurance company will provide financial compensation in accordance with the terms of the policy.

In other words, insurance helps maintain the financial stability of individuals and families from sudden large expenses. Paying premiums regularly is also a form of financial discipline as a small step that provides great protection in the future.

However, for some people, the premium payment process is often considered troublesome. For example, because they forget the payment schedule or have difficulty arranging the payment method. In fact, late payments can result in the temporary suspension of insurance benefits.

Fortunately, technological developments now offer a much more practical solution. Insurance premium payments can now be made online, anytime and anywhere.

More Practical Insurance Payments with Mobile Banking Applications

As the public's need for easy and practical financial services increases, banks are now transforming to provide digital-based services. Customers no longer need to visit branch offices or bring physical documents to make transactions. Using a smartphone, various financial transactions can be completed in seconds.

One innovation that helps customers manage their routine financial obligations is the insurance payment feature through digital banking applications. With this feature, customers can pay insurance premiums directly through their accounts, without having to visit the insurance company.

Maybank Indonesia, as one of the banks that brings digital transformation with the M2U ID App, a mobile banking application designed to meet the financial transaction needs of modern society. The M2U ID App not only provides general features such as transfers, bill payments, and e-wallet top-ups, but also allows for easy and practical insurance premium payments.

Pay Insurance Premiums with M2U ID App

M2U ID App is here to make it easier for Maybank Indonesia customers to pay their insurance premiums anytime, anywhere. The Pay Insurance Bills feature on M2U ID App allows customers to make transactions conveniently without having to leave their homes or visit the insurance office.

The feature interface on the M2U ID App is easy to understand, allowing customers to complete payments in just a few steps. All transactions are processed in real-time using funds from the customer's Maybank Savings account.

This feature can be used to make payments to a number of insurance companies that have partnered with Maybank Indonesia, including:

1. Simas Jiwa Insurance
2. Simas Insurance
3. AIA Financial
4. Adira Dinamika Insurance
5. Adira Dengue Insurance
6. Etiqa Insurance

With a continuously updated list of billers, customers can pay premiums for various types of insurance, including life, vehicle, and health insurance.

What are the Benefits of Paying Insurance Premiums Through the M2U ID App?

Using the M2U ID App to pay insurance premiums offers many advantages over conventional methods. Here are some of them:

1.   Practical and Flexible

Pay premiums anytime and anywhere without having to visit a branch office or insurance company. With just a smartphone and an internet connection, transactions can be made 24 hours a day, non-stop.

2.   Real-Time Process

Payments are made instantly and immediately recorded by the relevant insurance system, so customers don't have to worry about late premium processing.

2.   Automatic Notifications and Complete Payment History

Each payment will receive digital proof that can be saved or accessed again through the transaction history menu in the M2U ID App. This helps customers monitor their next premium payment schedule.

What are the Benefits of Paying Insurance Premiums on Time?

Paying premiums on time has a direct impact on the continuity of insurance benefits. Here are some of the benefits you will enjoy:

1. Protection remains active without interruption. Paying premiums on time ensures that you continue to receive protection in accordance with your policy without the risk of lapse (temporary inactivity).

2. You don't have to worry about losing benefits due to administrative delays.

3. Build healthy financial habits. Discipline in paying premiums trains you to plan your finances consistently.

4. Maintain your financial reputation in certain types of policies, such as investment insurance. The accuracy of investment insurance premium payments affects the performance of your investment value.

Guide to Paying Insurance via the M2U ID App

The process of paying insurance through the M2U ID App is very easy. Here are the steps:

1. Log in to the M2U ID App.
2. Select the “Payments” menu on the account screen, then select “Insurance.”
3. Select the source account for the debit.
4. Click “Select Biller.”
5. Select the biller, for example Etiqa, from the biller drop-down list.
6. Enter your Customer Number/ID.
7. Enter the amount of the bill to be paid.
8. Check the payment details.
9. Enter your Secure2u passcode, then click ‘OK’
10. Payment successful!

With these various conveniences, the M2U ID App is not only a payment tool, but also a digital financial assistant that helps customers manage all aspects of their finances efficiently.

Pay your insurance premiums online through the M2U ID App. Make the M2U ID App your digital financial solution. Stay protected with active insurance and enjoy peace of mind without having to worry about late payments.