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Activate your dormant account easily via M2U ID App

If you haven’t used your savings account for any transactions (apart from interest rate or admin fees conducted by the Bank) for a period of 12 months, your account status can become dormant / inactive.

Just simply click to reactivate!

Activation of Dormant Account without Data Update
1
Log in to M2U ID App
step 1
2
Choose dormant saving account you want to activate
 
step 2
3
Click “Activate”

step 3

 

4
On your screen will appear pop up notification for Customer data update. Click “Update Now” to continue
step 4
5
Click “The data I provided previously is still appropriate” if the Customer data doesn’t need to be updated”
 
step 5
 
6
Enter the TAC/Secure2U that has been sent to your registered phone number
step 6
 
7
Your Savings Account was successfully activated
step 7
 
Activation of Dormant Account with Data Update
1
Log in to M2U ID App
step 1
2
Choose dormant saving account You want to activate
 
step 2
3
Click “Activate”

step 3

 

4
On your screen will appear pop up notification for Customer data update. Click “Update Now” to continue
step 4
5
Click “Yes, I will update the data” and select category of data that needs to be updated
 
step 5
 
6
Complete your Employment information data, then click “ Next”“Continue”
step 6
 
7
Check your detail information, and if its correct click “Confirmation”
step 7
 
8
Enter the TAC/Secure2U that has been sent to your registered phone number
step 8
 
9
Click “Selesai” to continue activate your dormant savings account
step 9
 
10
Your Savings Account was successfully activated
step 9
 
Tips to prevent the account becoming inactive
  • Transact regularly within 6 months to avoid dormancy.
  • Open MyPlan Savings Account and link your savings account as source account for MyPlan monthly deposit.
  • Set up scheduled transfers/ auto-debit to preferred accounts.
  • Set up monthly bill payments.

 

 


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PT Bank Maybank Indonesia Tbk is a Bank licensed and supervised by OJK & Bank Indonesia and LPS. PT Bank Maybank Indonesia Tbk is a guarantee participant in the LPS. The maximum deposit guarantee value per Customer per bank is IDR2 billion. To find out the applicable LPS interest rates, please CLICK HERE

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