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Information on your maybank credit card
terms and conditions 
billing payment method
MAYBANK CREDIT CARD ACTIVATION
terms and conditions 
other information & interest rate calculation method
Download credit card GUIDANCE

Maybank Credit Card Information

 



a. Card Number

This is your credit card number. Write down your credit card number on your payment, submission and correspondence. Write down your credit card number and keep at secured place for your need any time required.

b. Your Name

Make sure your name is printed correctly. This credit card shall not be assigned to another person.

c. Validity

Date on writing valid thru indicates valid period of your credit card.

d. Logo MasterCard/Visa/JCB

Your Maybank Credit Card is accepted at more than 21 million places throughout the world where this logo is installed.

e. Member Since

Number shows commencement you become Maybank Credit Card Holder.

f. Contactless Logo

Your card is equipped with the Contactless feature, tap your card to any EDC machine with the Contactless logo for transactions up to IDR1 million.

 



ENJOY CONTACTLESS FEATURE SERVICE FROM MAYBANK CREDIT CARD

Maybank Credit Card with Contactless feature is here to add convenience in transactions. Contactless technology allows Cardholders to carry out transactions easily, quickly and safely by simply holding or tapping the Maybank Credit Card on the EDC machine with the Contactless logo (wave) without having to use a PIN, Cardholders see the Contactless symbol to make the payment process easier and faster than use cash.

  1. Safe and Fast Transactions with Contactless technology.
  2. Transactions without PIN for nominal up to IDR1 million.
  3. Payments are getting easier and more convenient.

Benefits of Maybank Contactless Credit Card

The following are the features, advantages and benefits of the Maybank Contactless Credit Card:

  • Faster
    Maybank Credit Cardholders can simply bring or tap the card to the EDC machine without the need to enter a PIN during transactions with a nominal value of up to IDR1 million.
  • More Confortable
    The credit card is held by the Cardholder himself and there is no need to touch the button on the EDC machine like when using a PIN.

Maybank Contactless Credit Card Security

Maybank Contactless Credit Card feature uses the same security technology as other chip credit cards. Maybank Credit Cards with the Contactless feature only work when brought near or tapped. The Maybank Credit Cardholders remains in control of the Card at all times, because it is still in hand when transacting and the cashier does not need to hold a Credit Card so they cannot see important data (Card Number, Validity Period, 3 Digit CVV/CVC on  Card, and others).

Terms of Maybank Contactless Credit Card

You can use the Contactless feature on your Maybank Credit Card with a nominal value of up to IDR1 million/transaction.

More information click here

Billing Payment Method

Make your Maybank Credit Card payment before the due date to avoid late payment fees.

Payment Method Options

You may choose from the following payment methods:

  1.  Minimum Payment is 5% of the new billing amount or a minimum of IDR50,000 (whichever is higher), plus any fixed installment amount and/or outstanding minimum
     payment and/or over-limit amount (if applicable). In the event of any arrears, the previous minimum payment will be accumulated with the current month’s minimum
     payment.
  2.  Full Payment is the settlement of the total outstanding balance on your Maybank Credit Card.

Bill Payment Methods

  1.  Payments received instantly/in real-time can be made through the following channels:
    1. Maybank ATM
      Use your Maybank Debit Card at any Maybank ATM and select the Credit Card Payment menu.
    2. M2U ID App
      If you have a Maybank Savings or Current Account, conveniently make your payment via the M2U ID mobile banking app by selecting the Credit Card Payment menu.
    3. BI-Fast Service
      Make a transfer through the BI-Fast (Bank Indonesia Fast Payment) service from any participating bank directly to your Maybank Credit Card account.
       
  2.  Payments not received instantly/non–real-time can be made through the following methods:
    1. Auto Debit from Maybank Savings/Current Account. Payment will be automatically debited from your Maybank Savings or Current Account, with options to pay either the minimum amount or the total outstanding balance based on your Maybank Credit Card usage. Please ensure sufficient funds are available at least 1 (one) business day before the due date.
    2. ATM or Mobile Banking of other partner banks. Payments can be made through the Payment menu of other partner banks’ ATMs or mobile banking services. Please ensure payment is made no later than 3 (three) business days before the due date.
    3. Cash Payment at any Maybank branch. Payments can be made in cash at any Maybank branch. Please ensure payment is made no later than 3 (three) business days before the due date.
    4. Payment via giro slip or cheque. Payments made by giro slip or cheque must be completed 3 (three) business days before the due date.
    5. Payment via LLG transfer. Payments can be transferred via LLG to Maybank Card Center, Sentral Senayan 3, Jl. Asia Afrika No. 8, Central Jakarta. Please ensure payment is made no later than 3 (three) business days before the due date.
    6. Debit from Credit Card Account (RKK). The total outstanding balance on your Maybank Credit Card will be automatically debited from your Credit Card Account (RKK) on the due date. Minimum payment by this method requires a written statement. Please ensure payment is made no later than 3 (three) business days before the due date.
       

Credit Card General Requirements

 
  1. Age between 21 - 65 years old.
  2. Minimum Income:
    Card Type Salary/Month
    White Card Min. Rp3 Million
    JCB Credit Card Min. Rp8 Million
    Visa/Master Platinum Card Min. Rp 15 Millon
    Visa Infinite Card Min. Rp 25 Million

     

  3. Document to be attached:
    Document Employee Entrepreneur Professional
    Credit Card Application form (original)
    Copy of Credit Card from other bank
    Copy of Personal Identity Card (KTP)/Passport (Indonesian citizen)
    Copy of prevailing Temporary Stay License (KIMS)/ Limited Stay License (KITAS) min. 6 months (foreign nationality) (foreign nationality)
    Annual Tax Return (SPT) (print-out) -
    Copy of salary slip / reference letter - -
    Copy of Certificate of Business License/ SIUP - -
    Copy of Practice License - -
    Copy of past 3 months bank account statement -
    Copy of NPWP (Required, if the credit limit is above or equal to 50 million rupiah)

Maybank Credit Card Activation

Activate your Maybank Credit Card using one of the following methods:

1. M2U ID App (mobile banking)
    Download the M2U ID App from the PlayStore or App Store. If you already have the M2U ID App, activate your Maybank Credit Card by following the instructions 
    HERE

2. Send SMS to 89811

  • Use the following format:
    AKT <space> KK # Last 8 digits of your Maybank Credit Card from the mobile number registered in Maybank’s system # Date of Birth (DDMMYYYY).

    Example: AKT KK#87654321#03121990

  • Once your Maybank Credit Card is successfully activated, you will receive a confirmation SMS from Maybank.

3. Contact Maybank Customer Care at 1500611 or +62 21 7886 9811 (from overseas)

4. Send an email to customercare@maybank.co.id with the following format:

  • Email Subject: Credit Card Activation
    Cardholder Name:
    Maybank Credit Card Number:
     
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PT Bank Maybank Indonesia Tbk is a Bank licensed and supervised by OJK & Bank Indonesia and LPS. PT Bank Maybank Indonesia Tbk is a guarantee participant in the LPS. The maximum deposit guarantee value per Customer per bank is IDR2 billion. To find out the applicable LPS interest rates, please CLICK HERE

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