19 December 2025

ANNOUNCEMENT

Dear Valued Customers,

Thank you for your loyalty and trust in choosing PT Bank Maybank Indonesia Tbk ("Maybank Indonesia") as your banking partner.

We hereby inform you that since tax payments via M2E for Corporate Customers is requiring a billing code, effective 17 December 2025, there are changes to the validity period of the tax payment billing code as follows:

Service Feature	Provisions until 16 December 2025	Provisions start from 17 December 2025
Tax Payment Feature via M2E for Corporate Customers	Billing code active period 7x24 hours	Billing code active period 14x24 hours.

Note: Customers may cancel the old billing and create a new billing code to renew the new billing expiry time from 7x24 hours to 14x24 hours.

For 24/7 product and/or service information, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or via email to customercare@maybank.co.id (Monday - Friday 08:00 - 20:00 WIB and Saturday - Sunday 08:00 - 17:00 WIB).

Thank you.

Best regards,
Maybank Indonesia

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